Privacy Policy
Introduction
Effective Date: 01/12/2025
Welcome to Olena’s Quartet website (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and interact with us online. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect personal data in the following ways:
– Information You Provide Directly: When you contact us via our website, you may provide personal information such as your name, email address, and other relevant details.
– Information Automatically Collected: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device type, and usage patterns. This information helps us improve the functionality of our website
– Cookies: We use cookies to enhance your experience on our site. Cookies are small text files stored on your device when you visit our site. For more information on how we use cookies, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
– Responding to inquiries made through the contact form
– Preparing quotes and managing booking-related communication
– Ensuring website functionality, security, and performance
– Complying with administrative, contractual, or legal obligations
Cookie Usage and Axeptio Plugin
We use cookies to improve your experience and personalize content. To comply with European data protection laws, we use the Axeptio plugin to obtain your consent before placing non-essential cookies on your device. When you visit our website, you will be prompted with a cookie consent banner through Axeptio, where you can choose to accept or decline the use of cookies. You may adjust your cookie preferences at any time through the cookie settings available on our website. For detailed information about the types of cookies we use, please refer to our Cookie Policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiries, managing bookings, and fulfilling any contractual or legal obligations.
Specifically:
– Contact form submissions: kept only for the time required to process your request and handle any related follow-up.
– Contract-related data: retained in accordance with applicable legal and accounting obligations.
– Cookie-related data: retained according to the durations specified in our Cookie Policy or based on your consent preferences.
We regularly review the data we hold and delete or anonymize any information that is no longer necessary.
Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
– Right to Access: You have the right to request a copy of the personal data we hold about you.
– Right to Rectification: You can request corrections or updates to your personal information if it is inaccurate.
– Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
– Right to Restrict Processing: You can request that we limit how we process your personal data.
– Right to Object: You can object to our processing of your personal data, particularly for marketing purposes.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
– Right to Withdraw Consent: If you have given us consent to process your personal data, you may withdraw it at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Sharing Your Information
Your personal data is only shared with third parties in the following cases:
– Technical service providers involved in website hosting, maintenance, or communication tools
– Legal obligations requiring disclosure
All service providers are contractually required to comply with GDPR and ensure an adequate level of protection for your data.
Security of Your Information
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Links to Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal data.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.